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Open your account with clear privacy terms

Auto Roulette, Release the Kraken, Rocket Crash, DANA, OVO, GoPay, and QRIS all create account records; this Privacy Policy explains how we collect, protect, use, and remove those…

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CONTACT PATHS

Start a privacy request with us

Privacy requests should reach the team that can verify your account and record the action taken. We support you through live chat, WhatsApp, and email, with coverage every day from 09:00 to 02:00 WIB. For account changes, we ask you to confirm your registered phone number and recent wallet method before we edit, export, or remove data. This protects you from someone else trying to change your records.

Team online

Live chat privacy desk

Open live chat from the account menu and choose privacy help. We ask for your registered phone number, then confirm the request type before sharing any account data or making changes.

WhatsApp account checks

Message our WhatsApp support during 09:00 to 02:00 WIB for privacy corrections, cookie questions, or login data checks. We verify your account before discussing DANA, OVO, GoPay, or QRIS records.

Email data requests

Send email when you need a written record of a privacy request. Include your username, registered phone number, and the exact action you want, such as update, export, restriction, or deletion.

ACCOUNT CARE

Check how we protect account data

We treat privacy as an operating step, not a footer link. Each login, wallet movement, cookie choice, and support contact creates a record that helps us protect your account and answer your…

Account creation data

When you join, we record your username, phone number, password hash, referral code if used, and device signal. We use those details for login security, support matching, and duplicate account checks.

Payment record handling

DANA, OVO, GoPay, and QRIS payments leave receipt numbers and timestamps in your wallet history. We use those records to reconcile deposits and withdrawals, then keep them only as needed for account operations.

Cookie and device controls

Cookies help keep you signed in, remember language choices, and detect risky access patterns. On Android Chrome, open Settings, Site settings, then Cookies if you want to adjust browser storage.

Game session records

Auto Roulette, Bingo, Royal Fishing, and Rocket Crash sessions create timestamps, stake records, result references, and device context. We keep these records to answer account questions and resolve session disputes.

Retention and deletion

We keep account data only for operational, security, and record needs. If deletion is available for your account status, support confirms ownership, checks unresolved wallet activity, then records the completed action.

Staff access controls

Support can view only the data needed for your request, while wallet checks require a separate role. We log staff actions so corrections, exports, and deletions can be traced internally.

Browse common privacy questions

These answers explain the privacy steps you are most likely to need before or after opening an account. They cover what we collect, how payment records work, how cookies behave on mobile, and how to reach us when you want a change. If your question involves eligibility, account access depends on local law.

We collect your username, registered phone number, password hash, device signal, IP address, and activity timestamps. If you use DANA, OVO, GoPay, or QRIS, we also record payment references linked to your wallet history.

We keep payment references so deposits, withdrawals, and wallet corrections can be matched to your account. The record usually includes a timestamp, amount, method name, and receipt ID, not your outside wallet balance.

Yes. Contact live chat, WhatsApp, or email with your username and registered phone number. We verify ownership first, then update eligible profile details such as phone number, contact preference, or spelling errors.

Cookies keep your session active, remember basic site choices, and help flag unusual login patterns. On Android Chrome, you can check them through Settings, Site settings, then Cookies before returning to your account.

We share only the data needed to run payments, security checks, support tools, or game sessions. For example, a QRIS receipt may be checked for wallet matching, while a game round uses session references.

Email support with your username, registered phone number, and a clear request for a data copy. We confirm account ownership, prepare the available account record, and send it through a verified contact path.

Deletion depends on account status, unresolved wallet activity, security needs, and where local law permits. Support checks ownership first, reviews open records, removes eligible data, and confirms which records must remain for operations.

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